Your privacy is our priority. This document explains exactly what data we collect, how it is used, and the steps we take to keep your personal information safe at all times.
All data transmitted between your device and nanastoro servers is protected with 256-bit SSL encryption — the same standard used by major banks in Malaysia.
Nanastoro has never and will never sell, rent, or transfer your personal data to any third party for marketing purposes without your consent.
You have the right to access, update, transfer or request deletion of your personal data at any time through your account or by contacting our team.
Your data is stored on secure servers with strict access controls. Only authorized personnel can access sensitive member information.
In the event of any security incident involving your data, nanastoro will notify you within the timeframe required under standard procedures.
We clearly explain the types of cookies we use and their purposes. You can manage your cookie settings through your web browser settings at any time.
This Privacy Policy describes the data collection and usage practices of Nanastoro. It applies to all users who access or use our platform, including the website, mobile app and related services. Please read carefully to understand your rights.
To provide a complete and secure service, nanastoro collects various types of personal information from our members. This collection is carried out transparently and solely for the purposes stated in this policy.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Registration & KYC |
| Contact Data | Email, phone number, address | Account registration |
| Financial Data | Bank account details, e-wallet numbers | Deposit & withdrawal process |
| Technical Data | IP address, browser type, device, OS | Automatic during use |
| Usage Data | Game history, betting logs, session duration | Automatic during gameplay |
| Communication Data | Customer support correspondence | Customer service interactions |
We do not collect sensitive data such as health information or religious beliefs unless required by law. All financial data is processed through secure channels and is never stored in plain text.
Every piece of data we collect is used for a specific and legitimate purpose. nanastoro does not use your data for purposes beyond those stated here without first obtaining your additional consent.
The primary uses of your personal data are as follows:
Where you have given consent, we may also use your data to send promotional information and offers related to nanastoro services. You may withdraw this consent at any time through your account settings.
Nanastoro does not sell, does not rent, and does not transfer your personal data to third parties for marketing or commercial purposes. Any data sharing that occurs is solely for legitimate platform operational needs.
In certain circumstances, nanastoro may need to share your data with the following parties:
All third parties we work with are required to comply with data protection standards equal to or higher than our own. We share only the minimum data necessary for the stated purpose.
Protecting your personal data from unauthorized access, modification, disclosure, or destruction is Nanastoro's core commitment. We continuously invest in the latest security infrastructure to fulfill this commitment.
The security measures we implement include:
While we take all reasonable steps to protect your data, no security system can be guaranteed to be one hundred percent foolproof. We encourage you to also take personal precautions, such as using a strong password and not sharing your login credentials.
As a nanastoro user, you have several important rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You may request a copy of all personal data we hold about you at any time.
You may update or correct inaccurate or incomplete personal data.
In certain circumstances, you may request that your personal data be deleted from our systems.
You may request your data in a readable format to transfer to other platforms.
You may object to the processing of your data for specific purposes such as direct marketing.
In certain situations, you may request that processing of your data be temporarily restricted.
To exercise any of the above rights, please contact our support team by email at [email protected] or via live chat. We will process your request within 30 business days.
The nanastoro platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control cookie settings through your web browser preferences. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser documentation.
Nanastoro retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law.
Once the required retention period has ended, your data will be permanently deleted or anonymised from our systems. Anonymised data can no longer be identified and may be used for statistical analysis without restriction.
The nanastoro platform is intended for individuals aged 18 years and above only. We do not knowingly collect or process personal data from individuals below this age.
If we discover that personal data of a child under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you have reason to believe a child has registered on our platform, please contact us immediately.
Nanastoro reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements.
When we make significant changes, we will:
We encourage you to review this page periodically. Your continued use of the Nanastoro platform after any changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints about how nanastoro handles your personal data, our team is ready to help. We take every privacy-related inquiry seriously and are committed to providing accurate and helpful responses.
For privacy and data protection inquiries, you can reach us via:
We will strive to respond to all privacy-related inquiries within 5 working days. For more complex requests such as data transfer or account deletion, processing may take up to 30 working days.
We are committed to protecting your privacy with the highest security standards. Join over 500,000 members who have trusted our platform.
Your data is protected by 256-bit SSL encryption. Terms & Conditions